Corrections Policy

IRCC.com aims for accuracy on every page. When we get it wrong, we fix it promptly and transparently.

1. What counts as a correctable error

• Factual errors: wrong fees, wrong processing times, wrong dates, wrong eligibility criteria, wrong program names, misattributed quotes, etc.
• Out-of-date facts: information that was once correct but has been superseded by a policy change.
• Misleading framing: phrasing that, while technically accurate, is likely to leave readers with a false impression.
• Broken links to primary sources.

Stylistic preferences and disagreements on opinion are not corrections.

2. How to report an error

Submit our contact form with:

• The page URL where you spotted the error.
• A quoted excerpt of the incorrect text.
• What the correct information is.
• A primary source (canada.ca link, court decision, statute, etc.) supporting the correction.

You may submit anonymously, but providing contact information helps us follow up if we have questions.

3. Our review process

1. Triage within 2 business days. We acknowledge receipt and assign to an editor.
2. Verification against primary sources. The editor confirms whether the claim is correct, partially correct, or incorrect.
3. Correction or response within 5 business days of verification. Material errors are corrected immediately.
4. Disclosure. See section 4.

4. How we mark corrections

For material factual corrections, the article will display:

• A “Correction” note at the top of the article describing what was wrong, when it was identified, and what was changed.
• An updated “Last reviewed” date.
• For YMYL articles, a fresh reviewer signoff after the correction.

For minor copy-edits (typos, broken links) we do not display a correction note but still update the “Last updated” date.

5. Removed or unpublished content

In rare cases — e.g., legal demand, severe inaccuracy that cannot be corrected, or content that no longer reflects our standards — we unpublish an article. Unpublished URLs return a 410 Gone or redirect to the closest equivalent page. We never silently rewrite history.

6. Disagreements

If you disagree with our verification of an error, escalate via the contact form noting your prior reference. Editor-in-Chief reviews escalations.

7. Track record

We will publish an annual transparency report tracking the number of corrections issued, response times, and lessons learned, beginning in our second full year of operation.